Returns & Exchanges
At Cosmetic Capital, your satisfaction is our priority, which is why we offer a 30-day return policy for any unopened and unused beauty products. We strive to make the process as seamless as possible to ensure you find the perfect match for your beauty routine.
Check Eligibility
Ensure your items are in their original, unopened packaging and that your return request is initiated within 30 days of the purchase date.
Contact Support
Reach out to our customer service team with your order number and a brief explanation of why you would like to return the product.
Pack and Ship
Securely package your items to prevent damage during transit and use the provided return shipping label to send the parcel back to our warehouse.
Receive Refund
Once our team inspects the returned goods, we will process your refund or store credit within 5-7 business days to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing